ACCEPTED INSURANCE PROVIDER
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Medicare
Optum
Not seeing your provider? Call us at (623) 471-4254
VERIFY YOUR COVERAGE
Here's the fastest way to find out before your first appointment.
01
Find your insurance card
Locate the member services number on the back of your insurance card. That's the direct line to someone who can tell you exactly what your plan covers and what it doesn't.
02
Ask the right questions
"Is MindCare in-network under my plan?" and "What is my copay or coinsurance for telehealth psychiatric visits?" Write down the answers, you'll want them before your first session.
03
Still not sure? Ask us.
We'd rather you call us with questions than talk yourself out of booking. Reach out directly and we'll do our best to help you figure out your coverage before committing to anything.
HOW BILLINGS WORK
What to expect after your appointment.
Your copay or coinsurance
Depending on your plan, you may owe a copay or coinsurance at the time of your visit. This amount is set by your insurance company, not by us.
When you'll be billed
Claims are submitted to your insurance after each appointment. Any remaining balance after insurance processing will be billed to you directly.
Explanation of Benefits (EOB)
After your insurance processes the claim, you'll receive an EOB from your insurer. This is not a bill — it's a summary of what was covered and what you may owe.
Questions about your bill?
If you receive a bill that seems incorrect or have questions about charges, please contact us directly. We'll work through it with you.
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